Meridianstacks builds custom software for UK domiciliary care agencies — the rota, the carer app, the visit and medication records and the family portal in one system you own outright. It supports the records and audit trails inspections ask about; your registered manager still owns compliance. Your matched hub is Lagos (UTC+1) — a 0–1 hour offset, so our engineers share your full working day — and you get it at a fixed price in pounds, billed by milestone.
Care agency software replaces the rota spreadsheet, the paper visit sheets and the reconciliation headache with one system: a rota that respects travel time and continuity of carer, a carer phone app for visit check-in and records, incident and medication logging, a family portal, and payroll-ready timesheets. Meridianstacks builds it custom from £7,000, you own all the code, and UK GDPR is handled from day one. It supports your compliance work — it does not replace your registered manager.
Schedule visits with travel time between calls, continuity-of-carer preferences, and clash detection — so the rota you publish is one carers can actually deliver.
Check in and out of visits, work through task lists, and record notes and medication administration on a phone — recorded in a client's home even with a weak signal, synced when it returns.
Time-stamped visit and medication records, incident logging, and body-map/notes fields — the audit trail an inspection asks to see, produced from delivered care, not reconstructed after.
Optional family access to the visits that happened and notes you choose to share — cutting the daily "did the carer come?" calls, under permissions you control.
Because visits are timed at check-in and check-out, timesheets and client-billing figures come from actual delivered care — payroll-ready, not a spreadsheet to reconcile by hand.
Track carer training, DBS and document expiry with reminders, so nothing lapses quietly — record-keeping support your compliance work relies on.
| Build | Per-client care SaaS | Typical UK agency | Meridianstacks |
|---|---|---|---|
| Focused rota + visit app | Per-client/mo forever | £20,000–£40,000 | £7,000–£13,000 |
| Team platform (automation + reporting) | Grows with headcount | £35,000–£70,000 | £13,000–£24,000 |
| Platform + carer mobile app & integrations | Not available | £50,000–£120,000+ | £18,000–£36,000 |
| Ongoing support (monthly) | Bundled in the per-client fee | £1,500–£4,000 | £600–£1,800 |
Prices published from our Open Price Book (v1.0 · July 2026 · next review October 2026). All prices exclude VAT.
Per-client care platforms charge a fee that climbs with every package you win — so growth costs you more, forever, and your data and workflow live on someone else's terms. A custom system is a fixed build you own: it fits how your agency actually schedules and records care, and the price doesn't rise because you took on more clients.
If you run a handful of clients and an established care SaaS covers your workflow, stay on it — a custom build isn't worth it at that size. Custom pays off when the per-client fees have become a real line item, when the tool fights your workflow, or when you need something (a bespoke funder report, an integration, a family experience) the SaaS won't do. We'll tell you honestly which side of that line you're on.
Book a free 30-minute scoping call with a senior engineer, in UK hours. Honest answer on scope, timeline and cost — no obligation.
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